“…not looking to your own interests but each of you to the interests of the others.” Philippians 2:4
As a writer, I love words. Their etymology, various definitions, the context and the exaction to form what is to be said. I learned early in life that if these utterances of words are used wrong, they destroy relationships and distort a workplace; whereas the positive uses of words will build up a relationship and create a better more engaged workplace.
Ten powerful Words and phrases Great leaders use
We all need to know the power of words. Without the knowledge behind the words, we cannot go further. How easy the words we speak make up the business and life we live in. They also have a habit built behind them. Are your words Positive? Negative? It is all about how we use words that will determine your future.
- And. This primary conjunction is an inclusive too. It will connect, join and expand upon ideas; so, we go from mere binary to expanding. Therefore, try using “and” instead of “or” as till simple change will make you a better leader and relater to people.
- Why. This is a word that goes beyond the concept of just cause and effect. Leaders have to ask “why” to themselves and others. This is what helps make people think it through and consider solutions to address the root of the problem.
- Tell me more. Do not use the word “no,” rather say this instead, “tell me more about this”… Perhaps you did not hear the other person correctly, or you were too hasty with your decision. This phrase allows us to seek understanding without judging. It Keep us in the listening and encouraging mode and prevents discouraging people.
- Whether. This is our “how,” that helps us make a decision. Should we do this or that or not do that? “Whether” helps align tasks to our goals and mission. Whether comes before the “how,” then we can do it.
- You can do it. Good leaders believe in their people and empower them. They need to know that you believe in you, and you have their back. If not, then motivation and quality of work will be absent. And, a smile says more than words. Have this phrase working, and your people will surpass your expectations!
- What do you think we should do? Communicate by asking questions not just giving answers. This helps empower your team to share ideas and use effective problem-solving skills. This phrase also gives ownership and allows free flow of ideas and problem-solving scenarios. Also, this builds unity and comes up with better suggestions, solutions and plans.
- Sorry, this was my mistake. People who are good at building relationships admit their mistakes. Great leaders own up to mistakes and stand ready to accept responsibility for any failures. Blaming does not solve problems; it only creates conflicts and more problems. And, to apologize shows strength not weakness.
- How can I help? Be the leader who does not sit in an office all the time, be out and engaged. Help with the work. This will make a huge difference in your team’s morale and work ethic.
- We will get through this. Problems will happen; thus, great leaders reassure their people with sincerity. They do not make promises that cannot be executed. Reassurance builds hope and resilience and can get your team through those tough times, like COVID-19. This will also help to prevent people from giving up or giving in.
- Let’s Do This. When the pondering of ideas and the questions are at an end, then it is time to do or do not. Being a leader who listens and has their teams best at heart will have a much reduced stressed workplace while helping their people stretch beyond what they think they can do.
Remember, words are free and easy; how we use them will either build us and others up or cost you and those around you dearly. So, crate better habits by using better words. And be a listener too! Most people do not listen to understand, they listen to reply. We are not really listening if all we want to do is answer.
Dr. Richard Krejcir is a licensed and experienced Financial Consultant with over thirty years of experience. He has worked for major banks, insurance companies, nonprofits, and families too. He is also an author, pastor, Special Ed Teacher, and financial blogger and holds a doctorate in Stewardship.